DMRS staff can be reached during business hours by calling (915) 532-3975.  Dial 0 to reach our receptionist for basic information regarding office location, hours, walk-in hours, and information regarding our Free Legal Services Program.  Please note that our receptionist cannot schedule appointments.  If you have a question about your case or need to schedule an appointment, please dial the extension of the appropriate staff member.  DMRS staff contact details are listed below. To ensure that your voicemail message is returned, please make sure to leave your full name, telephone number, and your case number (if you are a current client).  Please allow DMRS staff TWO business days to return your call.  staff do not check messages after hours.

Our Fax number is: (915) 532-4071

*ALL faxes MUST contain a cover letter with the name of the staff member to whom the fax is directed.  If you do not include a cover letter, your fax may not reach the intended recipient.

DMRS Staff Directory:


Melissa M. Lopez, Executive Director/Attorney at Law, ext. 231

Anna Hey, Deputy Director/Attorney at Law, ext. 232

Lorenza “Lori” Facio, Administrative Assistant, ext. 212

Rachel A. Green, Development Coordinator, ext. 213

Mary R. Munoz, Receptionist/Cashier, ext. 221

Ruth Saenz, Receptionist, ext. 201

Crime Victims

Sandra Luz Arias, Accredited Representative, ext. 215

Bertha “Birdie” Carbajal, Caseworker, ext. 238

General Legal Services

Alberto Lopez, Accredited Representative/Residency Unit Supervisor, ext. 226

Laura GomezAccredited Representative/Supervisorext. 211

Shalini ThomasAccredited Representative/Technical Support Specialist, ext. 218

Adriana Prieto-Mendoza, Accredited Representative, ext. 242

Wendy Lopez, Caseworker, ext. 228

Armida Moncayo, Caseworker, ext. 247

Betty Tercero, Caseworker, ext. 220

Legal Orientation Program

Jessica Chavira, Accredited Representative/Supervisor, ext. 241

Natasha Reyes-Diaz, LOP Pro-Bono Coordinator/Attorney at Law, ext. 237

Edgard Maldonado, Accredited Representative, ext. 234

Leslie Gandara, Caseworker, ext. 235

Cecilia “Ceci” Lopez, Caseworker, ext. 233

Erika I. Garcia, Caseworker, ext. 243

Refugee Resettlement

Pearl Chavez, Refugee Resettlement Coordinator/Supervisor, ext. 229

Erik Vargas, RCA Caseworker, ext. 217

Katie Hudak, RCA Caseworker, ext. 214

Annabel Veloz, RCA Caseworker, ext. 222

Mitsumi Herrera, Refugee Resettlement Assistant, ext. 257

Religious Workers

Melissa M. Lopez, Executive Director/Attorney at Law, ext. 231

Edna Salcido, Caseworkerext. 248

Removal Defense

Hazel GauthierStaff Attorney/Supervisor,  ext. 236

Erica Grove Terrazas, Staff Attorney, ext. 333

Jessica Mireles, Legal Assistant, ext. 216

Angela O’Brien, Asistente Legal/Sirviente de la Frontera Voluntario, ext. 224

Unaccompanied Minors

Danielle Escontrias, Staff Attorney/Supervisor, ext. 251

Vanessa Brown, Staff Attorney, ext. 240

Joyce Garcia, Law Graduate, ext. 227

Liz Gonzalez, Caseworker, ext. 260

Daniela Lagunes, Caseworker, ext. 255

Lulu Ortiz, Caseworker, ext. 259

Eva Rangel, Caseworker, ext. 265

Suzette Meza, Caseworker, ext. 252

Dolores Rosales, Caseworker, ext. 264

Irma Tinoco, Legal Assistant, ext.

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